1. If not necessary, [Shanghai Shunqian] will not unpack the customer's goods or parcels. If you need to unpack the goods, it is because you need to pack, and you need to check when you receive the goods. If the customer receives the goods and finds that the package is complete and the goods are less, then go to the seller to find out, instead of looking for [Shanghai Shunqian].

2. When purchasing things, in addition to the phone number of the consignee of [Shanghai Shunqian], be sure to leave a contact information for the seller, indicating that it is a Hong Kong phone, so that the seller can find something true and can find the real contact person.

3. [Shanghai Shunqian] All warehouse working hours Sunday to Friday: 8: 30-18:00, rest on Saturdays and legal holidays, customer service from Monday to Friday, and shifts on Saturdays and Sundays.



4. In case of holiday or holiday clearance (deduction) may be slower, this is not [Shanghai Shun Qian] can control arbitrarily if the individual customer is arrogant, the problem of the courier company is blamed [Shanghai Shun Qian] and If you don't make any communication, you will give [Shanghai Shunqian] a bad review. [Shanghai Shunqian] will definitely complain.


5. [Shanghai Shunqian] has installed video surveillance and took the whole process of packaging. Before unpacking a guest, you should first check whether the package is complete. When unpacking, be sure to take the entire package. If you have any questions, you cannot submit any strong proof, [Shanghai Shunqian] will not be considered.

6. [Shanghai Shunqian] is only responsible for helping customers to pick up the goods, save the goods, and deliver them on time when they want to send them. Regarding the problems of the courier company (such as service attitude, delay in delivery, loss of goods caused by transportation/damage), it has nothing to do with [Shanghai Shunqian]. Everyone has been educated, understands the situation, and should be clearly defined. I am a courier company. Express delivery problem, please call the customer to complain, instead of greedy and convenient to give, poor evaluation [Shanghai Shun Qian].

7. In case of loss of the shipment, please inform the customer service to verify. If the shipment is lost after the verification, the compensation amount is up to three times the freight rate! The coverage only includes the [Shanghai Shunqian] warehouse to the designated address in Hong Kong! Domestically sent to [Shanghai Shunqian] warehouse! Please inform customer service for valuables, apply for insured price! Or send it directly to Hong Kong by seller, do not use [Shanghai Shunqian] consignment service!


8. Our company clearly stipulates that fragile products, powders and liquids cannot be collected. If the fragile goods are forced to be shipped, our company will not be responsible.


If you use the [Shanghai Shunqian] network service, you agree to all the above matters by default.